FREQUENTLY ASKED QUESTIONS
How can I find out if dates are available?
Please e-mail bookings@planetcenter.io for more information.
Where can I download floor plans?
Click here to view a blank floor plan. Custom floor plans and style guides are created for each event based on client needs.
Where is the PLANET Center located?
We are located at 15258 Pasquale, Nevada City, CA, 95959.
Is there a kitchen onsite?
We have a fully equipped commercial kitchen located on the premises and in-house Catering team with a Full Time Executive Chef.
Does the venue provide security?
No security is provided with the venue. However, additional security may be added for an additional charge.
Does the venue provide furniture and decor?
We pride ourselves in providing our clients the ability to create a customized experience. Our event team works with you to order items from our preferred vendors. Furniture can be designed based on company or wedding colors and themes. All clients who order furniture through the venue will be provided with a design deck and event designer at no additional charge.
Any outside vendor requests must be pre-approved 60-days prior to Event and if approved Vendors must sign outside vendor form and provide Insurance (additional fees may be applicable pending vendor service).
How does load in/out work?
Loading in and out of the venue is easy. Entrances conveniently located from the parking lot and through the Lake House. Load in/out may be conducted between the hours of 6am-2am. All items brought into the building must be removed during contracted hours. Additional hours will be billed at $1000 per hour.
Are there parking facilities nearby?
We have our parking lot right on site, large enough for 20 cars and 2-3 trailers.
Can I bring my own vendors?
The Venue has exclusive partnerships with approved vendors. Outside vendor requests are required in writing 60-business days before load-in and subject to approval and additional buyout fees may be applicable.
Can I stop by whenever I want for site visits?
Site visits must be scheduled in advance and approved directly through Event Manager prior to arrival and limited to two visits; the initial and final vendor walk-through. Final walk-through with all vendors to be scheduled 14 business days prior to event or earlier. We request that vendor site visits be conducted on one day and subject to availability around other event bookings. Authorized client event representative needs to be in attendance for all site visits. Site visits are available Monday-Friday between the hours of 11am-4pm. No site visits are available during other clients occupied event hours.
Is cigarette smoking allowed?
Cigarette smoking is not allowed in the building. However smoking accommodations can be made by creating designated smoking areas outside the building.
How many restrooms are available?
There are three separate restroom facilities inside and one outside. These are gender neutral but can be separated for men and women.
Are food and beverage services permitted in the venue?
We currently have an amazing in-house catering team. Outside catering vendors are permitted with insurance and additional costs. All bars with alcoholic beverages need to be provided by the venue through our liquor license.
Is there storage available onsite and after the event?
Event/conference item storage prior, during or after the event must be approved and coordinated in advance through our Facility Manager as storage is limited. If approved, packages can be shipped no earlier than 3-days prior to the event date/72-hrs during the week Monday-Friday between 10am-4pm. Please address packages c/o Facility Manager with your event date noted.
The PLANET CENTER c/o Event Manager
15258 Pasquale, Nevada City CA
Attn: (date of the event & Event Name)
What are the in-house AV capabilities?
Madrone Studios is our exclusive in-house provider. They are a full-service event production and audio-visual team with years of experience and full of creativity. We have a state of the art Meyer’s Sound System.
Is there wifi available?
Free wifi is available at the Lake House.
Is there a venue rental discount for nonprofits?
We offer a 10% discount on venue fees to non-profit organizations with a 501(c)3. (9.25.17)
Are there overtime charges for moving in and out?
Overtime fee is applied after stated times on the contract. There is a discounted rate for additional load in and out days.
What are the power specifications throughout the venue?
There are power sources available throughout the building. Madrone Studios can help arrange additional power if required.